Refund and Cancellation Policies
As we know that in any business relationship unforeseen events may arise that force us to change our plans, once they have been made and even paid; such is the case of reservations and payment for the enjoyment of our vacations.

At www.premiumprimeproperties.com, we want our clients to enjoy their vacations without unforeseen events. For this reason our team has designed a policy based on the transparency of the processes in our negotiations, we will always be available to listen to you, just contact us.

Premium Prime Properties GUARANTEE:
In www.premiumprimeproperties.com we guarantee a secure payment method and simplify the process of your reservation, the idea is that you do not have to carry cash the day of your activity. For this we use one of the most secure and reliable payment methods worldwide: paypal.

CANCELLATION POLICY:

A full refund will be made without charge to the guest in case of cancellation 5 days prior to the arrival date. If the guest cancels less than 5 days in advance, the first night will not be refunded, but 50% of the accommodation fees for the remaining nights will be refunded.

For properties located in Casa de Campo, guests will receive a full refund without charge if cancellation is made within 48 hours of making their reservation. In addition, cancellations must be made at least 14 days prior to arrival. If you cancel between 7 and 14 days prior to arrival, you will be charged 50% of all nights. If you cancel after this period, you will be charged 100% of all nights.